Unused and Non-Engraved Urns may be returned for a full refund within 30 days of purchase.
The customer is responsible for the return shipping cost.
You will only be charged a tax of 9.75% approx if you are a resident of Illinois. We are required by law to charge sales tax on orders shipped to an IL address, which is calculated and itemized during the online ordering process.
No sales tax will be applied to orders shipped to addresses in other states.
RETURN PROCEDURES: All returns require an RMA number